Microsoft word for mac troubleshooting how to#
Microsoft word for mac troubleshooting update#

If you can open the document, close the document and then reopen it by using method 6, and repair the document.

Select the damaged document, and then select Open.

Select the File Menu, and then select Open.

Microsoft word for mac troubleshooting update#

Scroll down to the General section, clear the check box Update automatic links at open, select OK, and then close Word.

In the Show document content section, select Use draft font in Draft and Outline views and Show picture placeholders.

Select the File Menu, and then Options, and then Advanced.

On the View tab, select Draft in the Views group.

Method 1: Open the damaged document in draft mode without updating links Step 1: Configure Word If one does not work for you, try the next one. Troubleshooting steps to try if the damaged document does not open If any of these steps indicate that the problem is not in the document, you will then have to troubleshoot Word, the Office suite, or the operating system that is running on the computer.

Look for similar behavior in other Microsoft Office programs. If this is the case, then the issue might be with another application or the operating system.

If they open correctly, then the problem might be with the Word document.

Look for similar behavior in other documents. Try to open other Word documents to see whether the same problem occurs.

To eliminate these other factors, follow these steps: It is important to determine whether the document is damaged or whether the problem is a software issue. Sometimes, this behavior can be caused by factors other than document damage.

Any other unexpected behavior that cannot be attributed to the typical operation of the program.

A computer that stops responding when you open the file.

Incorrect document layout and formatting.Repeatedly redoes the page breaks in the document.Repeatedly renumbers the existing pages in the document.This behavior might include the following:

This behavior may be related to damage to the document or to the template on which the document is based. Update Office with Microsoft Update A damaged document or a software issue?Ī Word document can become corrupted for several reasons that will prevent you from opening it. Many software issues can be resolved by updating the Microsoft Office and Windows programs. You may find it easier to follow the steps if you print this article first. This article is intended for a beginning to intermediate computer user.

Microsoft word for mac troubleshooting how to#

Additionally, this article includes steps that explain how to recover the text and data that is contained in a document after you have identified the document as damaged. This article describes how to identify a damaged document in Word 2007 and later versions. For more information about this change, read this blog post. Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise.